Privacy policy

Last updated: April 15, 2026

At Yoshima Enterprise, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from Yoshima.in.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a) Personal Details

  • Name
  • Phone number
  • Email address
  • Shipping and billing address

b) Payment Information

  • Payment method details (processed securely via Razorpay)
  • Transaction and payment confirmation details

c) Order Information

  • Products viewed, added to cart, or purchased
  • Order history, returns, and exchanges

d) Device & Usage Data

  • IP address
  • Browser and device information
  • Website activity (pages visited, time spent, etc.)

2. How We Collect Your Information

We collect your information:

  • Directly from you (when placing orders or contacting us)
  • Automatically through cookies and website tracking tools
  • From third-party services like payment gateways and Shopify

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support via WhatsApp or email
  • Improve your shopping experience
  • Send order updates and important notifications
  • Prevent fraud and ensure secure transactions
  • Run marketing and promotional campaigns (only when applicable)

4. Sharing Your Information

We do not sell your personal data.

However, we may share your data with trusted partners such as:

  • Shopify (to operate our store)
  • Razorpay (for secure payment processing)
  • Courier partners like DHL and Professional Couriers (for delivery)

These partners only use your data to perform their services.

5. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze user behavior

You can disable cookies in your browser settings if you prefer.

6. Data Security

We take reasonable steps to protect your data. However:

  • No online system is 100% secure
  • Please avoid sharing sensitive information over unsecured channels

7. Data Retention

We retain your data only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections
  • Request deletion of your data

To exercise these rights, contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under 18.
We do not knowingly collect data from minors.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

11. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions or concerns:

📞 WhatsApp: +91 8073466971
📧 Email: sobanvidamalapati@gmail.com
📍 Address:
Yoshima Enterprises
No. 758, 15th Main Road
Bangalore, Karnataka – 560070, India